Marcus Buckingham Quotes About Employees

Quotes about: Employees

• The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.

  Marcus Buckingham

  Class, Long, Leader

• Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.

  Marcus Buckingham

  Running, Simple, Emotional

  Marcus Buckingham, Curt Coffman (1999). “First, Break All The Rules: What The Worlds Greatest Managers Do Differently”, p.132, Simon and Schuster

• To get the best coaching outcomes, always have your 1-on-1's on your employee's turf not yours. In your office the truth hides.

  Marcus Buckingham

  Office, Inspire, Coaching

  Twitter post from Mar 28, 2012

• There are "four keys" to becoming an excellent manager: finding the right fit for employees, focusing on strengths of employees, defining the right results, and hiring for talent - not just knowledge and skills.

  Marcus Buckingham

  Skills, Keys, Becoming

  Source: bobmorris.biz

• Too many companies waste time trying to eliminate their employees' weaknesses when, in fact, they should concentrate on developing their strengths.

  Marcus Buckingham

  Trying, Weakness, Waste

  Source: bobmorris.biz

• There has to be a way to redirect employee's driving ambition and to channel it more productively. There is. Create heroes in every role. Make every role, performed at excellence, a respected profession.

  Marcus Buckingham

  Hero, Ambition, Excellence

• Define excellence vividly, quantitatively. Paint a picture for your most talented employees of what excellence looks like. Keep everyone pushing and pushing toward the right-hand edge of the bell curve.

  Marcus Buckingham

  Curves, Hands, Excellence

  Marcus Buckingham, Curt Coffman (1999). “First, Break All The Rules: What The Worlds Greatest Managers Do Differently”, p.163, Simon and Schuster

• As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and the company's goals, and between the employee's talent and the customer's needs.

  Marcus Buckingham

  Two, Creating, Goal

  Marcus Buckingham, Curt Coffman (2014). “First, Break All the Rules: What the World's Greatest Managers Do Differently”, p.58, Simon and Schuster

• The time you spend with your best (employees) is, quite simply, your most productive time.

  Marcus Buckingham

  Employee, Productive

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