Sam Walton Quotes About Quality

Quotes about: Quality

• There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

• There is only one boss. The customer.

  Sam Walton

  Business, Loyal Customers, Boss

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

• The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.

  Sam Walton

  Successful, Thinking, Views

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