There's very little in the substance of [THE LADY IN THE VAN] which is not fact though some adjustments have had to be made. Over the years Miss Shepherd was visited by a succession of social workers so the character in the play is a composite figure. . . . A composite too are the neighbours, Pauline and Rufus, though I have made Rufus a publisher in remembrance of my neighbour, the late Colin Haycraft, the proprietor of Duckworth's.