Why do Americans find government so baffling and irritating-even though many of us depend on public programs for a secure retirement, an affordable mortgage, or a college loan? In this timely and important book, political scientist Suzanne Mettler explains how the United States has come to rely on hidden, indirect policies that privilege special interests but puzzle regular citizens. American democracy can do better, and she shows how. Politicians and the public alike have much to learn from her brilliant and engaging analysis.