David "Doc" Searls quote: When all you've got is a hammer, bad service looks...

When all you've got is a hammer, bad service looks like a nail.

David "Doc" Searls

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Rick Levine, Christopher Locke, Doc Searls, David Weinberger (2011). “The Cluetrain Manifesto: 10th Anniversary Edition”, p.9, Basic Books

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When all you've got is a hammer, bad service looks like a nail. - David

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