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  • We yearn for frictionless, technological solutions. But people talking to people is still the way norms and standards change.

    Atul Gawande
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    "Literature about medicine may be all that can save us" by Andrew Solomon, www.theguardian.com. April 22, 2016.
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We yearn for frictionless, technological solutions. But people talking to people is still the way norms and standards change. - Atul Gawande
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