I like to tell people that all of our products and business will go through three phases. There's vision, patience, and execution.
The lifeblood of our business is that R&D spend. There's nothing that flows through a pipe or down a wire or anything else. We have to continuously create new innovation that lets people do something they didn't think they could do the day before.
What we've gone through in the last several years has caused some people to question 'Can we trust Microsoft?' .
We don't have a monopoly. We have market share. There's a difference.
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