I do feel haunted by some of the letters and the suffering people have endured. But I keep in mind that the people who write to me know that I am a journalist and an on-line advice columnist, not a social service professional.
The biggest problem is that people want to tell the whole story, and they write letters that are way longer than anything I could possibly run.
Never loan money to friends or family that you are not able to write off entirely.
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