The role of leadership is to transform the complex situation into small pieces and prioritize them.
Leadership is demonstrated at the moment of need. You learn to be a leader by acting, by doing
I think that the best training a top manager can be engaged in is management by example. I want to make sure there is no discrepancy between what we say and what we do. If you preach accountability and then promote somebody with bad results, it doesn't work. I personally believe the best training is management by example. Don't believe what I say. Believe what I do.
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