Michael Martin Hammer Quotes

• Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.

  Michael Martin Hammer

  Design, Principles, Management

  "Reengineering the Corporation: A Manifesto for Business Revolution" by Michael Hammer, James A. Champy, HarperCollins, (p. 11), 1993.

  12 Copy quote

• Automating a mess yields an automated mess.

  Michael Martin Hammer

  Money, Yield, Mess

  "Reengineering the Corporation: A Manifesto for Business Revolution" by Michael Hammer, James A. Champy, HarperCollins, (p. 7), 1993.

  19 Copy quote

• To succeed at re-engineering, you have to be a missionary, a motivator, and a leg breaker.

  Michael Martin Hammer

  Change, Engineering, Missionary

  15 Copy quote

• Reengineering eliminates work, not jobs or people.

  Michael Martin Hammer

  Jobs, People

  12 Copy quote

• A successful career will no longer be about promotion. It will be about mastery.

  Michael Martin Hammer

  Successful, Careers, Discipline

  9 Copy quote

• ...heavy investments in information technology have delivered disappointing results - largely because companies tend to use technology to mechanize old ways of doing business...Instead of embedding outdated processes in silicon and software, we should obliterate them and start over.

  Michael Martin Hammer

  Technology, Starting Over, Use

  "Reengineering work: don't automate, obliterate". Harvard Business Review, Volume 68, No.4, pp. 104, 1990.

  9 Copy quote

• Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.

  Michael Martin Hammer

  Change, Organization, Pompeii

  17 Copy quote

• The transitional concept of management is reaching the end of the road.

  Michael Martin Hammer

  Management, Reaching, Ends

  8 Copy quote

• If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.

  Michael Martin Hammer

  School, Simple, Long Ago

  9 Copy quote

• America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century to work well in the twentieth.

  Michael Martin Hammer

  America, Twenties, Entering

  "Reengineering the Corporation". Book by James A. Champy and Michael Martin Hammer, p. 30, 1993.

  9 Copy quote

• Reengineering cannot be entrusted to the semi-competent, the hangers-on with nothing better to do.

  Michael Martin Hammer

  Business, Competent, Hangers

  4 Copy quote

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