Death is my exit strategy. I'll be doing significant customer service only as long as I live.
We don't have much in the way of a business strategy. Like no business plan. Which I say to torment all my friends who are VCs or MBAs. That's always entertaining. The deal is, it's a mixture of luck and persistence.
I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
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