In all of history, we have found just one cure for error—a partial antidote against making and repeating grand, foolish mistakes, a remedy against self-deception. That antidote is criticism.
Learn to control ego. Humans hold their dogmas and biases too tightly, and we only think that our opponents are dogmatic! But we all need criticism. Criticism is the only known antidote to error.
Reciprocal accountability, or criticism [is] the only known antidote to error.
Alas, criticism has always been what human beings, especially leaders, most hate to hear.
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