We need to learn and to show others that there are tried and tested, powerful ways of containing and resolving conflict which do not require the use of force.
Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.
The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences.
Peace is not the absence of conflict, but the ability to cope with it
The greatest conflicts are not between two people but between one person and himself.
Instead of suppressing conflicts, specific channels could be created to make this conflict explicit, and specific methods could be set up by which the conflict is resolved.
A gentle answer turns away wrath, but a harsh word stirs up anger.
Don't let the sun go down on me.
The most constructive way of resolving conflicts is to avoid them.
Peace is a never-ending process, the work of many decisions by many people in many countries. It is an attitude, a way of life, a way of solving problems and resolving conflicts. It cannot be forced on the smallest nation or enforced by the largest. It cannot ignore our differences or overlook our common interests. It requires us to work and live together.
We have to have some form of politics. Politics is a form of resolving conflicts. Politics which comes from sincere motivation is constructive.
We found out that the young people who had a substantial number of lessons in the Resolving Conflict Creatively Curriculum ... not only did better in terms of people skills, that they managed their emotions, they were less violent and more caring, but they actually did better on their academic achievement tests.
Emotional intelligence in the work that we do, in the Resolving Conflict Creatively Program, is about equipping young people with the kinds of skills they need to both identify and manage their emotions, to communicate those emotions effectively, and to resolve conflict nonviolently. So it's a whole set of skills and competencies that, for us, fall under the umbrella of emotional intelligence.
There is a magic formula for resolving conflicts. It is this: Have as your objective the resolving of the conflict, not the gaining of advantage. There is a magic formula for avoiding conflicts. It is this: Be concerned that you do not offend, not that you are not offended.
We need a Peace Department in our national government to do extensive research on peaceful ways of resolving conflicts. Then we can ask other countries to create similar departments.
A disagreement or incident involving someone who's not that important to you, like a guy who cut you off in traffic or a rude cashier, is something that should roll off your shoulders. Save the effort for resolving conflicts with the people you cherish.
If an agency is the ultimate judge in every case of conflict, then it is also judge in all conflicts involving itself. Consequently, instead of merely preventing and resolving conflict, a monopolist of ultimate decision making will also cause and provoke conflict in order to settle it to his own advantage. That is, if one can only appeal to the state for justice, justice will be perverted in the favor of the state, constitutions and supreme courts notwithstanding.
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