The mission [of institution] won't change. It will continue to be what it is: to spread the practice of deep listening and introduce it to people, to do workshops and retreats and certification programs and so on.
Deep listening is the kind of listening that can help relieve the suffering of another person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart.
Attentive listening to others is important regardless of their stations and positions. Wise people consider the deep meaning and true values of all suggestions. Learning and teaching are exchanged joyfully through deep listening and mutual appreciation.
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