Never discourage anyone who continually makes progress, no matter how slow... even if that someone is yourself!
Learning organizations organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together.
Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service.
A mind in control is always better than a mind out of control. For one thing, a controlled mind can learn much better and go much further than a chaotic one. A person with a steady-state mind has the potential to exit this life with a much greater understanding than someone who is continually learning and forgetting, gaining and misplacing knowledge.
Many in positions of authority lack the capabilities to truly lead. They are not credible. They do not command genuine respect. They are not committed to serve. They are not continually learning and growing. They are not wise.
I don't like comfort zones. Having never had any drama training, I don't really have a technique, so I'm continually learning new things. I like being frightened, and always having to start from scratch.
The best coaches I've been around, even older guys, are continually learning new ways to do things and new ways to teach.
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