Economic activity is no longer an adversarial contest between embattled sellers and buyers "In the distributed economy, where collaboration trumps competition, inclusivity replaces exclusivity and transparency and openness to others becomes essential to the new way of conducting business, empathic sensibility has room to breathe and thrive. It is no longer so constrained by hierarchies, boundaries of exclusion, and a concept of human nature that places acquisitiveness, self-interest, and utility at the center of the human experience."