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  • One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

    "JACK WELCH: 'If You Have A Reputation As A Big, Stiff Bureaucracy, You're Stuck'" by Kim Bhasin, www.businessinsider.com. February 27, 2012.