There's a part of us that looks at our iPhones instead of talking to people because we're shy or because we're a little uncomfortable, but there's also a part where everyone is working so fast and so hard that to actually listen, or to be thoughtful, or to do what you suggested, which is to take even a moment to say, "What can I do that would express care for somebody else?" that is a difficult thing for people to do because they're so overwhelmed with business.