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  • It's important for presidents to emotionally connect, with the country in times of crisis, but also with people in Washington. If you can't emotionally connect - and [Barack] Obama is not the greatest, but he can at least do it - then people won't be with you when the times are hard.

    "Shields and Brooks on which convention was more successful, Clinton's failure to emotionally connect". Interview with Judy Woodruff, www.pbs.org. July 29, 2016.