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  • Companies can add value and simultaneously promote themselves if their product or service truly improves the lives of their customers. I mean really improve lives, not wishful thinking, rationalization. That's the acid test.

    "Interview: Guy Kawasaki on Reciprocity, Influencers, Ecosystems and the Art of Enchantment". Interview with Ian Greenleigh, www.business2community.com. March 17, 2011.
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