Ronald A. Heifetz quote: But to practice leadership, you need to accept that you...

But to practice leadership, you need to accept that you are in the business of generating chaos, confusion, and conflict

Ronald A. Heifetz

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Ronald A. Heifetz, Marty Linsky, Alexander Grashow (2013). “The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World”, p.203, Harvard Business Press

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