James Hunter quote: ...while everyone's focusing on keeping the boss happy, who's focusing...

...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?

James Hunter

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James C. Hunter (2008). “The Servant: A Simple Story About the True Essence of Leadership”, p.61, Crown Business

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...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy? - James Hunter

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