Service Culture Quotes - Page 3

• Every service problem is as an opportunity to show you care.

  Ron Kaufman

  Opportunity, Care, Problem

  4 Copy quote

• Things that are obvious don't need to be talked about. Things that are missing, do.

  Ron Kaufman

  Missing, Needs, Obvious

  7 Copy quote

• When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).

  Ron Kaufman

  Memorable, Recovery, Effort

  6 Copy quote

• The true measure of what you put in, is what's received on the other end.

  Ron Kaufman

  Culture, Ends

  4 Copy quote

• What does your product really mean to the people who buy it?

  Ron Kaufman

  Mean, People, Doe

  4 Copy quote

• Preparation clears a pathway for success.

  Ron Kaufman

  Preparation, Pathways, Culture

  4 Copy quote

• Procrastination is the beginning of poor performance.

  Ron Kaufman

  Procrastination, Poor, Performances

  5 Copy quote

• When your staff are 'information-rich', their information can make you rich!

  Ron Kaufman

  Information, Rich, Staff

  4 Copy quote

• Convince people and you win their minds. Inspire people and you win their hearts.

  Ron Kaufman

  Heart, Winning, People

  4 Copy quote

• Plans turn promises into results and dreams into realities.

  Ron Kaufman

  Dream, Reality, Promise

  4 Copy quote

• The bottom line is a by-product of taking care of your main product - your customers.

  Ron Kaufman

  Care, Lines, Bottom

  4 Copy quote

• Always trust people and they may let you down. Always distrust people and you have let them down.

  Ron Kaufman

  People, May, Distrust

  4 Copy quote

• Are you doing only what you must or doing all you can?

  Ron Kaufman

  Culture

  4 Copy quote

• The first step to delighting your customers is being there when they need you.

  Ron Kaufman

  Needs, Firsts, Steps

  7 Copy quote

• If you want to interest people, make them think. If you want to inspire people, make them feel.

  Ron Kaufman

  Thinking, People, Inspire

  4 Copy quote

• Be the mirror in which people admire their true potential.

  Ron Kaufman

  Mirrors, People, Admire

  11 Copy quote

• Are people being the least you expect of them, or the best they expect themselves to be?

  Ron Kaufman

  People, Culture

  4 Copy quote

• If you only give back what you get from other people, you're not giving as much as you can.

  Ron Kaufman

  People, Giving, Ifs

  4 Copy quote

• Crossing barriers can be as simple as a smile.

  Ron Kaufman

  Simple, Crossings, Barriers

  4 Copy quote

• The right measure is not how many customers you've got, but how closely you hold them.

  Ron Kaufman

  Culture, Customers

  "Lift Me UP! Service With A Smile". Book by Ron Kaufman, 2005.

  4 Copy quote

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• Service is the rent we pay for the privilege of living on this earth.

  Nathan Eldon Tanner

  Life, Happiness, Success

  20 Copy quote

• How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?

  Ron Kaufman

  Done, Study, Admiring

  4 Copy quote

• Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.

  Ron Kaufman

  Loyal Customers, Enjoy, Comment

  4 Copy quote

• Making an honest mistake is acceptable. Failing to fix it is not.

  Ron Kaufman

  Mistake, Honest, Failing

  4 Copy quote

• Without commitment, no price will be low enough. With commitment, no price will be too high.

  Ron Kaufman

  Commitment, Enough, Lows

  4 Copy quote