Your most unhappy customers are your greatest source of learning.
Measuring programming progress by lines of code is like measuring aircraft building progress by weight.
If I'd had some set idea of a finish line, don't you think I would have crossed it years ago?
As we look ahead into the next century, leaders will be those who empower others.
Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.
Leaders are those who empower others.
Patience is a key element of success.
Expectations are a form of first-class truth: If people believe it, it's true.
To win big, you sometimes have to take big risks.
The best way to prepare [to be a programmer] is to write programs, and to study great programs that other people have written. In my case, I went to the garbage cans at the Computer Science Center and I fished out listings of their operating systems.
We've got to put a lot of money into changing behavior.
If geek means you're willing to study things, and if you think science and engineering matter, I plead guilty. If your culture doesn't like geeks, you are in real trouble.
I do think this next century, hopefully, will be about a more global view. Where you don't just think, 'Yes, my country is doing well,' but you think about the world at large.
There is a certain responsibility that accrued to me when I got to this unexpected position.
The CEO's role in raising a company's corporate IQ is to establish an atmosphere that promotes knowledge sharing and collaboration.
If I think something's a waste of time or inappropriate I don't wait to point it out. I say it right away. It's real time. So you might hear me say 'That's the dumbest idea I have ever heard' many times during a meeting.
You know capitalism is this wonderful thing that motivates people, it causes wonderful inventions to be done. But in this area of diseases of the world at large, it's really let us down.
Sometimes, I think my most important job as a CEO is to listen for bad news. If you don't act on it, your people will eventually stop bringing bad news to your attention and that is the beginning of the end.
Leaders need to provide strategy and direction and to give employees tools that enable them to gather information and insight from around the world. Leaders shouldn't try to make every decision.
All lives have equal value. And so you say, 'why do poor children die when other children don't? Why do some people have enough nutrition or reasonable toilets and other people don't?' So those basic needs that, through innovation, actually it's very affordable to bring them...to everyone.
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