The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
We can't be in survival mode. We have to be in growth mode.
If you can't feed a team with two pizzas, it's too large.
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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