Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
Always wake up with a smile knowing that today you are going to have fun accomplishing what others are too afraid to do.
Wherever I see people doing something the way it's always been done, the way it's "supposed" to be done, following the same old trends, well, that's just a big red flag to me to go look somewhere else.
Don't start a company unless it's an obsession and something you love. If you have an exit strategy, it's not an obsession.
It's not about money or connections. It's the willingness to outwork and outlearn everyone.
Because if you're prepared and you know what it takes, it's not a risk. You just have to figure out how to get there. There is always a way to get there.
Treat your customers like they own you. Because they do.
All good businesses are personal. The best businesses are very personal.
The NBA (National Basketball Association) is never just a business. It's always business. It's always personal. All good businesses are personal. The best businesses are very personal.
Focus on building the best possible business. If you are great, people will notice and opportunities will appear.
Learn to sell. In business you’re always selling: to your prospects, investors and employees. To be the best salesperson put yourself in the shoes of the person to whom you’re selling. Don’t sell your product. Solve their problems.
I still work hard to know my business. I'm continuously looking for ways to improve all my companies, and I'm always selling. Always.
If you're looking where everybody else is looking, you're looking in the wrong spot.
A sure sign of failure for a startup is when someone sends me logo-embroidered polo shirts. If your people are at shows and in public, it's okay to buy for your own employees, but if you really think people are going to wear your branded polo when they're out and about, you are mistaken and have no idea how to spend your money.
Always look for the fool in the deal. If you don't find one, it's you.
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
The NBA is never just a business. It's always business. It's always personal. All good businesses are personal. The best businesses are very personal.
Never follow your dreams. Follow your effort. It's not about what you can dream of. That's easy. It's about whether or not it's important enough to you to do the work to be ready to be successful in that business.
I just started a business called HDNet. There never is one area that has a door open to everyone. Try to find an area with something you love to do and do it. It's a lot easier to work hard and prepare when you love what you are doing.
Don't get caught up in how many hours you work. Judge success based on having goals and measuring your results. Hard work, and lots of it, is certainly needed, but focus on what you get done.
If you have managers reporting to managers in a startup, you will fail. Once you get beyond startup, if you have managers reporting to managers, you will create politics.
Creating a close connection to those you do business with has its many risks, rewards and consequences. There are few things in business I have encountered that are more difficult than firing someone, particularly if that someone has always been, or has become a friend. On the flip side, I have been rewarded with many friends.
In business, one of the challenges is making sure that your product is the easiest to experience and complete a sale.
What I’ve learned is that if you really want to be successful at something, you’ll find that you put the time in. You won’t just ask somebody if it’s a good idea, you’ll go figure out if it’s a good idea.
I create offbeat advice; I don't follow it. I rarely take third-party advice on my investments.
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