A man carries out suggestions the more wholeheartedly when he understands their aim.
I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.
Understanding and connection can transcend conflict.
Once you can clearly describe what you are reacting to, free of your interpretation or evaluation of it, other people are less likely to be defensive when they hear it.
As NVC replaces our old patterns of defending, withdrawing or attacking in the face of judgment and criticism. We come to perceive ourselves and others, as well as our intentions and relationships, in a new light. Resistance, defensiveness, and violent reactions are minimized.
Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Empathize, rather than put your "but" in the face of an angry person.
Understanding the other persons' needs does not mean you have to give up on your own needs.
As long as I think I 'should' do it, I'll resist it, even if I want very much to do it.
That's all nonviolence is - organized love.
Children need far more than basic skills in reading, writing, and math, as important as those might be. Children also need to learn how to think for themselves, how to find meaning in what they learn, and how to work and live together.
When I am angry I have a judgment and an unmet need.
Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
In the state of nature, wrong-doing is impossible; or, if anyone does wrong, it is to himself, not to another. For no one by the law of nature is bound to please another, unless he chooses, nor to hold anything to be good or evil, but what he himself, according to his own temperament, pronounces to be so; and, to speak generally, nothing is forbidden by the law of nature, except what is beyond everyone's power.
A difficult message to hear is an opportunity to enrich someone's life.
The first step in healing is to put the focus on what's alive now, not what happened in the past.
As soon as you say, "are you feeling X because I ..." Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
When we are depressed, our thinking blocks us from being aware of our needs, and then being able to take action to meet our needs.
Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously.
Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.
In our culture, most of us have been trained to ignore our own wants and to discount our needs.
All moralistic judgments, whether positive or negative, are tragic expressions of unmet needs.
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