Michael J. Silverstein Quotes - Page 2

Quotes about:

• The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.

  Michael J. Silverstein

  Kindness, People, Doe

  Source: bobmorris.biz

  5 Copy quote

• Too many companies are happy to have workers to dread working. They have the wrong attitude because they have the wrong leadership.

  Michael J. Silverstein

  Attitude, Dread, Company

  Source: bobmorris.biz

  4 Copy quote

• All great companies have spirit and culture. Mean spirited returns mean spirit.

  Michael J. Silverstein

  Mean, Culture, Return

  Source: bobmorris.biz

  4 Copy quote

• The top 25 at every company really set the tone. Everyone watches them. They need to be present and focused. No slackers at the top. They need to meet in combination every recruit. They need to meet them on the first day. They need to teach by example. This is the lesson that great companies teach.

  Michael J. Silverstein

  Example, Watches, Needs

  Source: bobmorris.biz

  4 Copy quote

• People underestimate the power of the Internet. For some consumers, it is the source of all information. Younger adults are on their phones more than they watch television. They don't read newspapers. It is their real world. It is not a set of virtual lenses.

  Michael J. Silverstein

  Real, Phones, People

  Source: bobmorris.biz

  4 Copy quote

• If you innovate broadly, focus on the customer experience, and deliver everyday a great product, you will gain share.

  Michael J. Silverstein

  Focus, Everyday, Gains

  Source: bobmorris.biz

  4 Copy quote

• I admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.

  Michael J. Silverstein

  Entrepreneur, Energy, Gumption

  Source: bobmorris.biz

  6 Copy quote

• Respond to your customer's dissatisfactions with precision and power.

  Michael J. Silverstein

  Precision, Customers, Dissatisfaction

  Source: bobmorris.biz

  6 Copy quote

• Define a winning proposition that is consumer right and delivers margin accretion.

  Michael J. Silverstein

  Winning, Consumers, Margins

  Source: bobmorris.biz

  4 Copy quote

• Take an expansive view of the consumers needs and expand beyond your current boundaries.

  Michael J. Silverstein

  Views, Needs, Boundaries

  Source: bobmorris.biz

  4 Copy quote

• Deliver infinite growth having your customers talk about you, exclaim you and tell their friends and colleagues about you.

  Michael J. Silverstein

  Growth, Infinite, Colleagues

  Source: bobmorris.biz

  4 Copy quote

• Own one idea. Complete it. Map the current model of purchase and usage. Change how it is done so at least some part of the market uses only your product. Extend from that core user to a much broader universe. Describe your concept in a very short, "six-word story" - a la Ernest Hemingway: "For sale: baby shoes, never worn."

  Michael J. Silverstein

  Baby, Shoes, Ideas

  Source: bobmorris.biz

  4 Copy quote

• You make money when you get visitors to go through the entrance at capacity.

  Michael J. Silverstein

  Visitors, Making Money, Entrances

  Source: bobmorris.biz

  4 Copy quote

• Epidemics of "bad" voice can kill your reputation overnight.

  Michael J. Silverstein

  Epidemics, Voice, Reputation

  Source: bobmorris.biz

  4 Copy quote

• A lot of people believe you only need a vision. This is simply not correct. You need brilliant execution every day. It's about attention to all the details of go to market.

  Michael J. Silverstein

  Believe, People, Vision

  Interview With Bob Morris, bobmorris.biz. November 28, 2015.

  4 Copy quote

• Many companies routinely do things that are not important. They fail to prioritize. They get involved with details that don't matter.

  Michael J. Silverstein

  Important, Details, Matter

  Interview With Bob Morris, bobmorris.biz. November 28, 2015.

  4 Copy quote

• People need to be inspired. They need to hear and believe a story. If you want them to be self-motivated, you need to engage them.

  Michael J. Silverstein

  Believe, Self, People

  Interview With Bob Morris, bobmorris.biz. November 28, 2015.

  4 Copy quote

• My best clients tell stories that inspire. They tell stories about situations that you can identify with.

  Michael J. Silverstein

  Inspire, Stories, Clients

  Interview With Bob Morris, bobmorris.biz. November 28, 2015.

  4 Copy quote

• I like to take CEOs into consumers' homes to see the "real world." CEOs have privileged lives with big incomes, lots of help, access to just about anything they wish. The average consumer lives on $53,000 a year and has daily tradeoffs and compromises that must be made. I took a CEO into a trailer park so he could observe first-hand - and understand - how consumers use his product.

  Michael J. Silverstein

  Real, Home, Average

  Interview with Bob Morris, bobmorris.biz. November 28, 2015.

  10 Copy quote

• The most effective CEOs have a primary source for tracking their markets. They meet with their teams frequently enough to keep innovation flowing, to reduce and focus costs, to be energized. They create a tight agenda and they set high goals.

  Michael J. Silverstein

  Team, Goal, Focus

  Interview with Bob Morris, bobmorris.biz. November 28, 2015.

  4 Copy quote

• Time is a big enemy. Companies have a tendency to drift and to do what was successful yesterday. CEOs need to set a high goal, enforce a time-based output scheme and stay connected all the way down in their organization. They have to do this sincerely every day, everywhere.

  Michael J. Silverstein

  Successful, Organization, Yesterday

  Interview with Bob Morris, bobmorris.biz. November 28, 2015.

  4 Copy quote

• Woo your biggest fans. This rule says concentrate your efforts at understanding on the 2 percent of consumers that personally drive 20 percent of sales and invite their friends and colleagues to enjoy you.

  Michael J. Silverstein

  Effort, Understanding, Fans

  Source: bobmorris.biz

  4 Copy quote

• Transform your employees into passionate disciples. Teach. Create apostles. Give people a calling, not a job.

  Michael J. Silverstein

  Jobs, People, Giving

  Source: bobmorris.biz

  4 Copy quote

• Take giant leaps. Too many companies are into incremental innovation. The only thing that moves markets is violent turns. Major differences. Don't get caught in the trap of small steps.

  Michael J. Silverstein

  Moving, Differences, Innovation

  Source: bobmorris.biz

  4 Copy quote

• Find out what schismogenesis means. Schismogenesis is anthropology. It says relationships between people are not stable. They are either moving up or moving down. The same is true for brands. You need to understand where you are.

  Michael J. Silverstein

  Moving, Mean, People

  Source: bobmorris.biz

  4 Copy quote

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