If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
Make your upper limit, no limit.
A scattered effort is a poor effort.
Passion isn't always available. The committed get things done even without it.
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Your approval gives others the confidence to serve, to learn, to try.
Unlimited efforts can produce unlimited results.
Tend your own garden: savor the blossoms, trim the weeds.
Are people being the least you expect of them, or the best they expect themselves to be?
You are the person who determines what you do. That's a big responsibility. Make the most of it.
Are you doing only what you must or doing all you can?
Always trust people and they may let you down. Always distrust people and you have let them down.
Meeting expectations is good. Exceeding expectations is better.
Always be kind in your heart, spirit and mind.
The only way to go further than you've been is to take an extra step.
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
If you're always doing what you've always done, you'll never see (or become) what you could be!
Greatness is not how you feel, it's how you make others feel.
No one ever delighted a customer by being 'good enough'.
If you wait until you have to change, you may have waited too long.
Things that are obvious don't need to be talked about. Things that are missing, do.
Vision with action makes a powerful reality.
You do more for yourself when you forget yourself.
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
When you see the need, take the action.
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