Soldiers expect the noncommissioned officer to be technically proficient, up front, and honest with them. Soldiers must know that NCOs care, that they can approach the NCO for guidance and direction, and that NCOs can make things happen when a difficult situation arises.
Professional courage is the steel fiber that makes an NCO unafraid and willing to tell it like it is. The concept of professional courage does not always mean being as tough as nails, either. It also suggests a willingness to listen to the soldiers' problems, to go to bat for them in a tough situation and it means knowing just how far they can go. It also means being willing to tell the boss when he is wrong.
Good NCOs are not just born-they are groomed and grown through a lot of hard work and strong leadership by senior NCOs.
Always, always lead by example. Those whom you lead will be quick to grasp the true identity of a truly professional NCO and will be more willing to follow, obey and persevere.
The goal of the corps of NCOs, whose duty is the day-to-day business of running the Army so that the officer corps has time to command it, is to continue to improve our Army at every turn. We want to leave it better than we found it. Regardless of the kind of unit you're in, it ought to be an "elite" outfit, because its NCOs can make it one.
The good NCO has never been short in confidence, either to perform the mission or to inform the superior that he or she was interfering with traditional NCO business.
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