Colleen Barrett quote: We’re in the Customer Service business

We’re in the Customer Service business—we just happen to provide airline transportation.

Colleen Barrett

Favorite

Ken Blanchard, Colleen Barrett, David Russo, David Ross, Richard Templar (2012). “Building Better Business Teams: Proven Strategies that Get the Best from Your People (Collection)”, p.89, FT Press

← Prev Colleen Barrett Quotes Next →